diff --git a/embed/trezorhal/common.c b/embed/trezorhal/common.c
index f7cdbcc764..67b68ebc45 100644
--- a/embed/trezorhal/common.c
+++ b/embed/trezorhal/common.c
@@ -51,6 +51,53 @@ void __attribute__((noreturn)) __fatal_error(const char *expr, const char *msg,
 #ifdef GITREV
     display_printf("rev : %s\n", XSTR(GITREV));
 #endif
+    display_printf("\nPlease contact TREZOR support.\n");
+    shutdown();
+    for (;;);
+}
+
+void __attribute__((noreturn)) error_shutdown(const char *line1, const char *line2, const char *line3, const char *line4)
+{
+    display_orientation(0);
+#ifdef TREZOR_FONT_NORMAL_ENABLE
+    display_clear();
+    display_bar(0, 0, DISPLAY_RESX, DISPLAY_RESY, COLOR_FATAL_ERROR);
+    int y = 32;
+    if (line1) {
+        display_text(8, y, line1, -1, FONT_NORMAL, COLOR_WHITE, COLOR_FATAL_ERROR);
+        y += 32;
+    }
+    if (line2) {
+        display_text(8, y, line2, -1, FONT_NORMAL, COLOR_WHITE, COLOR_FATAL_ERROR);
+        y += 32;
+    }
+    if (line3) {
+        display_text(8, y, line3, -1, FONT_NORMAL, COLOR_WHITE, COLOR_FATAL_ERROR);
+        y += 32;
+    }
+    if (line4) {
+        display_text(8, y, line4, -1, FONT_NORMAL, COLOR_WHITE, COLOR_FATAL_ERROR);
+        y += 32;
+    }
+    y += 32;
+    display_text(8, y, "Please unplug the device.", -1, FONT_NORMAL, COLOR_WHITE, COLOR_FATAL_ERROR);
+#else
+    display_print_color(COLOR_WHITE, COLOR_FATAL_ERROR);
+    if (line1) {
+        display_printf("%s\n", line1);
+    }
+    if (line2) {
+        display_printf("%s\n", line2);
+    }
+    if (line3) {
+        display_printf("%s\n", line3);
+    }
+    if (line4) {
+        display_printf("%s\n", line4);
+    }
+    display_printf("\nPlease unplug the device.\n");
+#endif
+    display_backlight(255);
     shutdown();
     for (;;);
 }
diff --git a/embed/trezorhal/common.h b/embed/trezorhal/common.h
index 1b8c8a3b46..7f147956d6 100644
--- a/embed/trezorhal/common.h
+++ b/embed/trezorhal/common.h
@@ -34,6 +34,7 @@
 #endif
 
 void __attribute__((noreturn)) __fatal_error(const char *expr, const char *msg, const char *file, int line, const char *func);
+void __attribute__((noreturn)) error_shutdown(const char *line1, const char *line2, const char *line3, const char *line4);
 
 #define ensure(expr, msg) (((expr) == sectrue) ? (void)0 : __fatal_error(#expr, msg, __FILE__, __LINE__, __func__))
 
diff --git a/embed/unix/common.c b/embed/unix/common.c
index c591e66e5a..73047d40e6 100644
--- a/embed/unix/common.c
+++ b/embed/unix/common.c
@@ -60,11 +60,47 @@ void __attribute__((noreturn)) __fatal_error(const char *expr, const char *msg,
     display_printf("rev : %s\n", XSTR(GITREV));
     printf("rev : %s\n", XSTR(GITREV));
 #endif
+    display_printf("\nPlease contact TREZOR support.\n");
+    printf("\nPlease contact TREZOR support.\n");
     hal_delay(3000);
     __shutdown();
     for (;;);
 }
 
+void __attribute__((noreturn)) error_shutdown(const char *line1, const char *line2, const char *line3, const char *line4)
+{
+    display_clear();
+    display_bar(0, 0, DISPLAY_RESX, DISPLAY_RESY, COLOR_FATAL_ERROR);
+    int y = 32;
+    if (line1) {
+        display_text(8, y, line1, -1, FONT_NORMAL, COLOR_WHITE, COLOR_FATAL_ERROR);
+        printf("%s\n", line1);
+        y += 32;
+    }
+    if (line2) {
+        display_text(8, y, line2, -1, FONT_NORMAL, COLOR_WHITE, COLOR_FATAL_ERROR);
+        printf("%s\n", line2);
+        y += 32;
+    }
+    if (line3) {
+        display_text(8, y, line3, -1, FONT_NORMAL, COLOR_WHITE, COLOR_FATAL_ERROR);
+        printf("%s\n", line3);
+        y += 32;
+    }
+    if (line4) {
+        display_text(8, y, line4, -1, FONT_NORMAL, COLOR_WHITE, COLOR_FATAL_ERROR);
+        printf("%s\n", line4);
+        y += 32;
+    }
+    y += 32;
+    display_text(8, y, "Please unplug the device.", -1, FONT_NORMAL, COLOR_WHITE, COLOR_FATAL_ERROR);
+    printf("\nPlease unplug the device.\n");
+    display_backlight(255);
+    hal_delay(5000);
+    __shutdown();
+    for (;;);
+}
+
 void hal_delay(uint32_t ms)
 {
     usleep(1000 * ms);
diff --git a/embed/unix/common.h b/embed/unix/common.h
index af73c80ffe..022fbacdab 100644
--- a/embed/unix/common.h
+++ b/embed/unix/common.h
@@ -34,6 +34,7 @@
 #endif
 
 void __attribute__((noreturn)) __fatal_error(const char *expr, const char *msg, const char *file, int line, const char *func);
+void __attribute__((noreturn)) error_shutdown(const char *line1, const char *line2, const char *line3, const char *line4);
 
 #define ensure(expr, msg) (((expr) == sectrue) ? (void)0 : __fatal_error(#expr, msg, __FILE__, __LINE__, __func__))