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40 lines
1.4 KiB
40 lines
1.4 KiB
Troubleshooting
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===============
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For uberspace users
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-------------------
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Some uberspace users experienced problems with isso and they solved their
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issues by adding `DirectoryIndex disabled` as the first line in the `.htaccess`
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file for the domain the isso server is running on.
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pkg_ressources.DistributionNotFound
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-----------------------------------
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This is usually caused by messing up the system's Python with newer packages
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from PyPi (e.g. by executing `easy_install --upgrade pip` as root) and is not
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related to Isso at all.
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Install Isso in a virtual environment as described in
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:ref:`install-interludium`. Alternatively, you can use `pip install --user`
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to install Isso into the user's home.
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UnicodeDecodeError: 'ascii' codec can't decode byte 0xff
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--------------------------------------------------------
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Likely an issue with your environment, check you set your preferred file
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encoding either in :envvar:`LANG`, :envvar:`LANGUAGE`, :envvar:`LC_ALL` or
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:envvar:`LC_CTYPE`:
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.. code-block:: text
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$ env LANG=C.UTF-8 isso [-h] [--version] ...
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If none of the mentioned variables are set, the interaction with Isso will
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likely fail (unable to print non-ascii characters to stdout/err, unable to
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parse configuration file with non-ascii characters and so forth).
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The web console shows 404 Not Found responses
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---------------------------------------------
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That's fine. Isso returns "404 Not Found" to indicate "No comments".
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